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Terms of Service | RelicPC®

Our website address is: https://www.relicpc.com. Our company privacy policy and terms of service are listed below. By using this website, you agree to all of the following terms.

Terms of Service

Returns With Cash, Klarna & Affirm: All cash, card or financing sales are final after 24 hours with returns only at the exclusive discretion of RelicPC®. Returns (that are approved) within 14 days of purchase for reasons other than to replace or repair a defect are subject to a 10% (of the purchase price) “rental fee” while returns after 14 days are charged a 15% restocking fee plus an additional $30 per day rental fee.

Returns With Katapult Lease to Own: All lease to own sales are final after 24 hours if checking out with Katapult; with returns only at the exclusive discretion of RelicPC®. Returns (that are approved) are allowable within 14 days of the date of purchase for defective hardware. RelicPC® will, to it’s fullest ability, replace or repair the device free of charge. 

Cancellations: All sales are final and cannot be cancelled for any reason after 24 hours has elapsed from the time that you placed your order. Returns (that are approved) are allowable within 14 days of the date of purchase for defective hardware. RelicPC® will, to it’s fullest ability, replace or repair the device free of charge. 

Parts: We reserve the right to substitute parts or brands of parts if in the event we are out of stock or the part is no longer available for purchase from our vendors. These parts will serve  as OEM Equivalents with the same specifications of the requested part in the original build order.

Shipping: Average time for delivery after your laptop has shipped is 5-7 business days using UPS Ground, with optional expedited shipping methods offered at the time of checkout. Most orders ship out within 1-5 business days.

What personal data we collect and why

If you type on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you return. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We securely store all personally identifiable information except credit card numbers on our web servers. This information is used to process orders, coordinate logistics to deliver your product and communicate with our 3rd party finance providers. Your information will never be shared or sold.

How long we retain your data

If you leave a review, the review and its metadata are retained indefinitely. This is so we can recognize reviews automatically instead of holding them for moderation.

For users that register on www.relicpc.com, we store the personal information they provide in their user profile page. All users can see, edit, or delete their personal information at any time.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Information

When you purchase a laptop computer or notebook, we collect and store the names, credit card numbers, addresses, and other personal information from you. We use this information to process orders, and to improve your experience. This information is secure. 

Relic Notebooks is committed to taking reasonable action to ensure the security of your private information. Your credit card security is our highest priority. RelicPC® utilizes Secure Sockets Layer (SSL) encryption, an encryption technology that protects the information you send us from unauthorized access. If you have any question about our website, you can contact us at admin@relicpc.com.

 
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